Shipping Policy

Shipping Policy for HiLink International

We’re excited to deliver our delicious food products to your door! This Shipping Policy explains how we handle shipping.

1. Shipping Areas
  • We ship to [list regions, e.g., “the United States only” or “worldwide, excluding X countries”].
  • Some areas may have restrictions due to food safety laws or shipping limitations.
2. Processing Time
  • Orders are processed within [X business days] after payment confirmation.
  •  During peak seasons (e.g., holidays), processing may take longer.
3. Shipping Methods and Costs
  • We use [list carriers, e.g., USPS, FedEx] with options like [standard, expedited].
  • Shipping costs are calculated at checkout based on weight, location, and method. Free shipping applies to orders over [amount, if applicable].
4. Delivery Time
  • Estimated delivery is [X-Y business days] after shipping, depending on your location.
  • Perishable items are shipped with [e.g., cold packs] to ensure freshness, but delays beyond our control (e.g., weather) may affect quality.
5. Tracking

A tracking number will be emailed once your order ships.

6. Lost or Delayed Shipments

 Contact us at australia@austinfoods.net if your order doesn’t arrive within [X days] of the estimated delivery date. We’ll investigate and assist you.

Contact Us

For shipping inquiries, email australia@austinfoods.net or call +61 451 571 770.

Last Updated: March 21, 2025