Shipping Policy
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Shipping Policy for HiLink International
We’re excited to deliver our delicious food products to your door! This Shipping Policy explains how we handle shipping.
1. Shipping Areas
- We ship to [list regions, e.g., “the United States only” or “worldwide, excluding X countries”].
- Some areas may have restrictions due to food safety laws or shipping limitations.
2. Processing Time
- Orders are processed within [X business days] after payment confirmation.
- During peak seasons (e.g., holidays), processing may take longer.
3. Shipping Methods and Costs
- We use [list carriers, e.g., USPS, FedEx] with options like [standard, expedited].
- Shipping costs are calculated at checkout based on weight, location, and method. Free shipping applies to orders over [amount, if applicable].
4. Delivery Time
- Estimated delivery is [X-Y business days] after shipping, depending on your location.
- Perishable items are shipped with [e.g., cold packs] to ensure freshness, but delays beyond our control (e.g., weather) may affect quality.
5. Tracking
A tracking number will be emailed once your order ships.
6. Lost or Delayed Shipments
Contact us at australia@austinfoods.net if your order doesn’t arrive within [X days] of the estimated delivery date. We’ll investigate and assist you.
Contact Us
For shipping inquiries, email australia@austinfoods.net or call +61 451 571 770.
Last Updated: March 21, 2025